Nicole DeHoratius, a professor of operations management, is an expert in the effective management of retail supply chains. In her research, Nicole identifies mechanisms for improving retail performance and operational execution. Her work has been published in leading journals such as California Management Review, Harvard Business Review, and Management Science. In 2009, the Manufacturing & Service Operations Management Society awarded her its Best Paper Award for her article "Retail Inventory Management When Records are Inaccurate" (coauthored with Adam Mersereau, University of North Carolina, and Linus Schrage, University of Chicago). In addition, Nicole has published several case studies across a variety of industries including retail, fashion apparel, and quick-service restaurants.
Nicole incorporates her research directly into the classroom. For the last decade, Nicole has taught Operations Management to University of Chicago Executive MBA students in Chicago, London, and Singapore. Her teaching experience also includes the delivery of courses in the design of field experiments, retail operations, and supply chain management to various student populations including undergraduates, MBAs, and doctoral students at a number of institutions - Marquette University, Molde University College, University of Portland, and Zaragoza Logistics Center.
Nicole presents frequently to industry groups such as APICS, the Institute for Supply Management affiliates, the Food Marketing Institute, and the Vendor Compliance Federation. She has conducted industry projects with a number of firms including Fred Meyer, Hugo Boss, J. C. Penney, McDonald's, Procter & Gamble, Staples, Target, Quantum Retail, Research into Action, and Ulta Beauty. In addition, Nicole serves as a senior editor for the Production and Operations Management Journal and an associate editor for Decision Sciences and M&SOM. She guest edited recent issues of the Journal of Operations Management and INFORMS Transaction on Education. One of the organizers of the 2005 founding POMS Supply Chain College Conference, Nicole is currently a member of the college's board.
Nicole received her D.B.A. from Harvard Business School, her M.Sc. from the University of Sussex as a Rotary Ambassadorial Scholar, and her A.B., magna cum laude, from Harvard College. Prior to her graduate studies, Nicole was a researcher at the RAND Corporation, a public policy think tank, and was on the Board of Directors of the MIT Enterprise Forum of Washington-Baltimore, Inc.